Avoya Travel, one of the largest travel companies, successfully hosted its 2025 Avoya Travel Annual Conference aboard MSC Cruises’ World America from October 11-18.
The event brought together over 600 attendees, including Independent Agencies and Independent Licensed Agencies in the Avoya Network, more than 50 supplier partners, and Avoya team members for a week of networking, learning, and celebration. The record-breaking event sets new benchmarks for attendance, participation, and engagement. Over the six general sessions totaling over 10 hours, attendees experienced Avoya’s accelerated momentum in community building, collaboration and learning, and enhanced technology under new Chief Executive Officer Marc Kazlauskas.
“The 2025 Avoya Travel Conference marked a defining moment for our company,” said Marc Kazlauskas, Chief Executive Officer of Avoya Travel. “It was a week that reflected the best of Avoya – our community, our innovation, and our commitment to driving unprecedented levels of advisor success in the years ahead.”
Highlights included Avoya’s first-ever Hot Ones-style interview, where Marc Kazlauskas asked progressively spicier questions, and served even spicier wings, to Chief Sales Officer Phil Cappelli and Vice President of Partnerships Mickey McBride, creating a memorable and lighthearted moment that underscored Avoya’s strong culture.
The event also featured a fundraising initiative benefiting the MSC Foundation, an organization supporting marine conservation and community aid. Together, attendees raised over $24,000 through individual donations from advisors, suppliers, and staff, with Avoya contributing a matching donation. This marked not only one of the largest charitable contributions ever made at an Avoya event, but a record investment for the MSC Foundation as well.
“This year’s Conference perfectly captured the energy and direction of Avoya Travel,” said Phil Cappelli, Chief Sales Officer of Avoya Travel. “Between our new technology launches, advisor recognition, and community impact with MSC Foundation, it was a powerful reminder of how Avoya and our travel advisor community continues to grow and inspire together.”